When you are seeking a dry cleaning or alterations expert, there are certain courtesies you expect: integrity, dependability, and attention to detail being high among them. Perhaps you’re also seeking greater ease and convenience, as well as an unshakable guarantee.
This person is your clothing concierge.
In the day-to-day of her work with clients, Chris Stine takes her role as a concierge very seriously. She is often called to go above and beyond the usual expectations: providing connections and resources from her extensive network, providing solutions, and a offering a caring attitude to brighten the day of everyone she encounters.
When you work with Chris, you’ll notice that she is an expert listener, has a hearty laugh, is well loved by animals, and shows a deep level of care and concern that is unmatched by others in her field.
At the root of her passion is a commitment to providing nurturing, ease, and comfort to her clients. The most common compliment she receives is that is that she is a miracle worker, accomplishing things for clients that they once believed impossible. She enjoys embracing challenges and figuring out solutions by coming to a deep understanding of what each client wants and needs.
Difficult roads often lead to beautiful destinations.”
Chris brings to her work an incredible background of professional and service-oriented experience. Over the years, the common threads in her work have been:
- to be an impeccable professional resource,
- to provide a deep level of care to those in need,
- and to create a high level of value for those in her care.
Chris originated her dry-cleaning business in 2001 after working at Nike as a national workers’ compensation manager for corporate, retail, distribution, and manufacturing. She collaborated with professionals across a variety of arenas — from legal counsel to doctors to managers to employees — negotiating settlements and performing a variety of high level tasks while in the role. During her time in the position she reduced Nike’s worker compensation cost by $3 million while also providing care and support to many employees during a challenging time in their lives.
Before her time at Nike she worked in a hospital as a CNA, had positions at various banks, Goodwill, and in retail. She even has experience in sewing that she puts to use in managing client alterations.
From the beginning, Chris’s motivation has been to serve others, inspire smiles, share hugs, and be a force for good. She knows that a dry cleaner is a trusted resource; as someone who becomes a steady presence in the lives of others, she uses her role to empower and inspire others every day.
Surround yourself with people who clearly love your light and add to it.”
Chris’s Mother and Her Work with Seniors
In 2014, a deeper passion and purpose emerged in Chris’s life as she supported her ninety-three year old mother through a common life change; moving into assisted living to receive support after a back surgery.
Once her mother was settled into her new home, Chris began to spend more and more quality time with her, longing to bring her mother ease and joy during a challenging transition. After getting to know her new circumstances and community better, Chris began to uncover a personal mission to empower seniors through purpose and respect.
She discovered that she loved creating new experiences for her mother and desired to take what was normally experienced as a more limited phase of life and redefine it as one that could be full of enjoyment and fun, new experiences.
Chris continues to support the community by listening to the needs of the tenants, bringing them requested items, and speaking with staff to find unique solutions to problems. Some tenants have even called on her for dry cleaning services. She has found that — by meeting the standards of an older generation used to a bit more poise and attention to detail in the care of their clothes — these clients take more pride in their appearance and feel a greater sense of well being as a result. She also enjoys visiting residents when she comes to pick up their clothes, giving them a bit of regular, friendly company outside of the walls of the facility.
She has found that often simple things can brighten a day in these communities: a visit from an animal companion, a bag of oranges, a simple door decoration, or a well-hemmed or perfectly creased pair of pants.
Chris takes her role as concierge seriously in all aspects of her life. If you are seeking a clothing concierge for you, your company, your family, or the elders you love, please get in touch. She would love to answer any questions you have.
Establish yourself in the present moment then perform action.”
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